These Terms & Conditions apply to the use of this website and services provided by Hansa Broadband Services. By contacting us, submitting an enquiry or using our services, you agree to follow applicable service terms and policies.
Service Availability
Broadband service availability depends on building feasibility, network coverage, technical conditions and internal approval. Plan speed, installation time and availability may vary by area.
Plans and Pricing
Plan details, pricing, offers, installation charges and renewal terms may change from time to time. Customers should confirm the latest plan, taxes, charges and validity with our office before making payment.
Customer Responsibilities
Customers must provide correct contact details, installation address and access for installation or support. Customers must not misuse the internet service for illegal, harmful, abusive, fraudulent or unauthorised activities.
Payments and Renewal
Services are subject to payment, plan validity and renewal terms. Delayed or failed payment may result in suspension or discontinuation of service as per applicable service policy.
Network Performance
Internet performance can be affected by router quality, Wi-Fi coverage, device limitations, local interference, third-party websites/apps, power issues and network conditions. We will make reasonable efforts to resolve genuine service issues.
Website Content
Information on this website is provided for general business and enquiry purposes. We try to keep it updated, but errors or changes may occur. Please contact our office for final confirmation.
Limitation of Liability
Hansa Broadband Services shall not be responsible for indirect loss, third-party service disruption, device issues, customer equipment faults or losses caused by misuse or circumstances beyond reasonable control.
Contact
For questions about these Terms, contact hansabroadband@gmail.com or call 7507733833.